MINIMUM TERMS AND CONDITIONS FOR OUR MERCHANT SERVICES
We are called Messengers Project Group ad our shortest name is “MESPROG”.
- Detailed description of goods and or services
We are a business in the charitable industry; that care for the needy people in our Community.
- Delivery policy
Subject to availability and receipt of payment, requests will be processed within 7 working days and delivery confirmed by way local transport or shipment (DHL) (e.g. booking number/booking ticket etc. and must mention the use of courier and /or postal services and associated costs, if applicable).
- Export restriction
The offering on this website is available to South African clients/donors as well as international people.
- Returns Refunds policy
The provision of goods and services by MESPROG is subject to availability. In case of unavailability, MESPROG will refund the client in full within 30 days. Cancellation of orders by the client/Donor will attract a 18% administration fee.
- Customer Privacy policy
MESPROG shall take all reasonable steps to protect the personal information of users. For the purpose of this clause personal information’’ shall be defined as detailed in the Promotion of access to information Act 2 of 2000 (PAIA) may be downloaded from http://www.polity,org.za/attachment.php?aa_id=3569.
- Payment options accepted
Payment may be made via VISA, MasterCard, Diners or American Express Cards or by bank transfer into the MESPROG bank account, the details of which will be provided on request or via www.mesprog.org
- Card acquiring and security
Card transactions will be acquired for (MESPROG) via PayGate (Pty) Ltd who are the approved payments gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
- Customer details separate from card details
Customer details will be stored by (MESPROG) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
9 . Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
- Responsibility
MESPROG take responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer’s service and support, dispute resolution and delivery of goods.
- Country of domicile
This website is governed by laws of South African and MESPROG chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process , notice, or other documents or communication of whatsoever nature.
- Variation
“MESPROG” may in its sole discretion, change this agreement or any part thereof at any time without notice.
- Company information
The main committee members (Directors) that are signatories at our Fnb account are as follow:
SARS Reg: 930041927 PBO (Tax Exemption)
This website is run by Dogfish based in South Africa trading as Dogfish See www.dogfish.co.za
- MESPROG contact details
Physical address: Plot 27 Haakdornboom road, Onderstepoort; Pretoria
Tel: 012 770 5003; Cell: 081 734 8855 Email: info@mesprog.org or bertin@mesprog.org
