Terms and Conditions

MINIMUM TERMS AND CONDITIONS FOR OUR MERCHANT SERVICES

We are called Messengers Project Group ad our shortest name is “MESPROG”.

  1. Detailed description of goods and or services

We are a business in the charitable industry; that care for the needy people in our Community.

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 7 working days and delivery confirmed by way local transport or shipment (DHL) (e.g. booking number/booking ticket etc. and must mention the use of courier and /or postal services and associated costs, if applicable).

  1. Export restriction

The offering on this website is available to South African clients/donors as well as international people.

  1. Returns Refunds policy  

The provision of goods and services by MESPROG is subject to availability. In case of unavailability, MESPROG will refund the client in full within 30 days. Cancellation of orders by the client/Donor will attract a 18% administration fee.

  1. Customer Privacy policy

MESPROG shall take all reasonable steps to protect the personal information of users. For the purpose of this clause personal information’’ shall be defined as detailed in the Promotion of access to information Act 2 of 2000 (PAIA) may be downloaded from http://www.polity,org.za/attachment.php?aa_id=3569.

  1. Payment options accepted

Payment may be made via VISA, MasterCard, Diners or American Express Cards or by bank transfer into the MESPROG bank account, the details of which will be provided on request or via www.mesprog.org

  1. Card acquiring  and security

Card transactions will be acquired for (MESPROG) via PayGate (Pty) Ltd who are the approved payments gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket  Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by (MESPROG) separately from card details which are entered by the       client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

9 .  Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  1. Responsibility

MESPROG take responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer’s service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by laws of South African and MESPROG chooses as its domicilium citandi   et  executandi for all purposes under this agreement, whether in respect  of court process , notice, or other documents or communication of whatsoever nature.

Our organisation postal address:
Po Box: 905
Church Square
Pretoria Central
Pretoria
Code: 0001
  1. Variation

“MESPROG” may in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

The main committee members (Directors) that are signatories at our Fnb account are as follow:

1- Nzuzi Bertin N Kuetezang
2- Peter Moyo
3- Rose Nzinunu Kubyana
4- Sister Martha Masham.

SARS Reg: 930041927 PBO (Tax Exemption)

This website is run by Dogfish based in South Africa  trading as Dogfish  See  www.dogfish.co.za

  1. MESPROG contact details

Physical address: Plot 27 Haakdornboom road,  Onderstepoort; Pretoria

Tel: 012 770 5003;  Cell: 081 734 8855      Email: info@mesprog.org  or bertin@mesprog.org